JOB DESCRIPTION

Museum Assistant

The History Museum of Hood River County

Reports to:  Executive Director

Salary:  $20/hour depending on experience

Hours:  20-30 hours a week, Tuesday - Saturday

The Hood River County Heritage Council seeks a qualified Museum Assistant to provide visitor services and clerical support for The History Museum of Hood River County.  The successful candidate needs to be personable and diplomatic, a quick learner, and comfortable working within a small team.  Reliability and professionalism are essential.  The varied nature of this role requires the ideal candidate to have solid multitasking capabilities and organizational skills.  The candidate must have skill in engaging with people of all ages, individually or in groups.

Visitor Services Duties

• Staff the front desk during museum hours

• Welcome and provide orientation to visitors

• Operate point of sale system (Square to sell admissions, memberships, and gift shop items)

• Manage daily sales and stock museum gift shop as needed

Clerical Duties

• Handle correspondence, including incoming calls, emails, and letters.  Respond to regularly occurring requests for information

• Manage social media, responding to inquiries and producing occasional content

• Assemble and maintain confidential and sensitive information related to museum stakeholders via contact management software (Neon CRM)

• Facilitate membership and donation mailings and communications

Qualifications

• Familiarity with the museum industry or an arts and culture organization

• Excellent interpersonal and verbal communication skills

• Good writing, editing, and proofreading skills

• Knowledge of standard office administrative practices and procedures

• Attention to detail and accuracy with data entry

• Enthusiasm for helping people and for the Museum’s mission and vision

• Positive attitude, resourceful, and with a guest-centered focus

Physical Demands

• Must be able to stand and sit for extended periods of time and be able to lift up to 30 pounds

• May require bending, standing, pushing, climbing ladders, and using hand tools

Please email your resume and cover letter to director@hoodriverhistorymuseum.org

Application review will continue until the position is filled.