Member FAQS
How do I renew my membership?
Log in by clicking on the blue "Log in" button on the top right corner of this page. After logging in, your name/institution will appear in the top right of the page (turns into a blue box when you mouse over it). Click on your name and select "View profile." On your profile page you can renew membership as well as update your profile information.
How do I log in?
Go to the top right corner of this page and click on the blue “Log in” button. Enter your email address and password.
I forgot my password. How do I get a new one?
Go to the top right corner of this page and click on the blue “Log in” button. At the bottom of the drop-down you will see a link “Forgot password.” Click on this and it will take you to a page where you enter your email address and we will send you a new password.
Why can’t I log in? I entered my email and password and it STILL doesn’t work.
There are several reasons why you may not be able to log in.
- You have the wrong email account (that doesn’t match what’s in the OMA database). Maybe you entered the email incorrectly when you joined OMA. Maybe you listed your home email with your membership and now you’re trying with your work email.
- There are multiple accounts associated with your museum.
Whatever the reason, if you can’t log in, please send us an email at connect@oregonmuseums.org and we’ll figure it out!
How do I register for events? How can I register my staff for events?
In order to register for an event, you must first log in if you are a member. Then go to the events page and click on the “Register” button.
How can I change people bundled on my Institutional membership?
Institutional members can include up to 4 staff bundled with their membership. Each account has an administrator who is the main contact and can make edits to the account.
The account administrator should log in and click on “My Account.” In the blue tabs underneath your name, click on “Membership.” The second column should say Bundle. Click on the edit button next to “Bundle” and change or add names.
Or, you can send us an email at connect@oregonmuseums.org and we’ll do it for you!
We have a new Executive Director/I am the new communications person. Our museum listing is out of date. How to I change it?
If you know the email address and password of the former administrator for your OMA account, enter it and click on “My Account” to change the listed members or information about your museum.
Or, you can send us an email at connect@oregonmuseums.org and we’ll figure it out!
Why isn’t my museum listed on the website?
Your museum may not be listed on the website for a few reasons.
- Your membership has expired. Log in to check your account and make sure your dues are paid.
- You are an Individual member, not an Institutional member. Only Institutional memberships receive listings on the website. If you’d like your museum to be listed, you can log in to your account and upgrade your membership.
- You are not a member. You must join OMA to have your museum listed on this website. Join here.
If none of these are true, please send us an email at connect@oregonmuseums.org and we’ll figure it out!
| Mailing Address: PO Box 8604, Portland, OR 97207 |
